Saturday, December 30, 2006

How my local library is getting it right for me

Just visited my local public library for the first time in about 3 months.

They’ve upgraded their website and a new feature caught my eye. New users can create a temporary membership online. This allows them to reserve items today, and provide their ID when they come to collect the item. A quick trawling of the web reveals this is probably “bog standard” with the Spydus ILS. I also liked the “item not in our library - fill in this request form and we’ll try to get it” option.

As someone who once joined up 4 family members at a loans desk, while trying to control a bored two year old, I applaud this. I would have loved to have entered our family’s details at my leisure and then known that what I wanted was ready for pickup BEFORE I ventured to the new library.

I registered both kids for an interactive storytelling of Charlotte’s Web with riveting “get-em-up-off-their-bums-and-moving” storyteller, Glenn Swift, next month. Having visited Narnia with him last year and re-enacted the battle scene in the library with spaghetti string and balloon swords, they can’t wait (OK…me neither!).

Mr 9 also joined in the Australia wide Summer Reading Club..after seeing at the front door the cool prizes he could win. He received a very nice “showbag” of reading related activities, including a “choose your book type” flowchart quiz, that steered him toward book choices that would suit him. He gets to go to a party where they dish out the prizes at the end of January.

The library also had very bright new signage - not just a small part of the shelf labelled, but large cardboard cutouts taking up the entire side of the shelf, top to bottom. Very clear and made each shelf feel individual, and like it held an adventure.

I left the library as one happy user.

TODAY'S HIPPIE CARD: Gentle Okayness

No comments: